ALIEN OVERSIZED TSHIRT

All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of Your Order, We will contact You via email or telephone.
 Depending upon the location, the product is delivered to you in 4-6 working days after it has been dispatched from our warehouse.
How do I check the status of my order? When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. If you haven’t received your order within 15 days of receiving your shipping confirmation email, please contact us at hello@yorknava.com with your name and order number, and we will look into it for you.

At Yorknava, we value your satisfaction and strive to deliver products of the highest quality. However, we understand that circumstances may arise where a return or exchange becomes necessary. We have crafted a transparent and customer-friendly return policy to ensure a hassle-free experience
Eligibility: Our return policy covers products purchased directly from Yorknava. The return period is valid for 7 days from the date of delivery. We only offer refunds in the form of gift cards/ coupon codes. Damaged Products: In the unlikely event, you receive a damaged product, we request you notify us within 48 hours of receiving your order. To initiate the return process, we require a video of the unboxing experience, clearly showing the damage to the product packaging. This video is crucial for us to process your return smoothly and efficiently. Return Process: If your product is damaged, please get in touch with our customer support team immediately. We will guide you through the necessary steps for initiating the return. Once we have received the video of the damaged package, we will review it and evaluate the extent of the damage. We will provide instructions and issue a return authorization if the damage is confirmed. Please ensure the product is securely packaged using the original packaging materials for the return shipment. Refund or Exchange: Upon receiving the returned product, we will carefully inspect it to ensure it meets our return criteria. If the product passes our inspection, Refunds will be processed in the form of gift cards/ coupon codes. Return Criteria: To be eligible for a return or exchange, the product must be in its original condition, unworn, unwashed, and free from any signs of use or damage. The product tags and packaging must also be intact and included in the return shipment. We reserve the right to refuse a return or exchange if the product does not meet these criteria. Return Shipping: We will bear the cost of return shipping for the product. If the return pickup has arranged by our end and due to some reason if you fail to return on the day its scheduled, the return amount has to be paid by you which is ₹100 Please follow the provided instructions for returning the product using the prepaid label. Please note that our return policy applies only to damaged products or sizing issue. For any other concerns or inquiries, please get in touch with our customer support team, and we will be more than happy to assist you. At Yorknava, we are committed to ensuring your satisfaction with every purchase. We appreciate your cooperation in providing the video of the unboxing experience for damaged products, as it helps us enhance our quality control processes and serve you better. For any further assistance or questions regarding our return policy, please get in touch with our customer support team, and we will be glad to assist you.